Customer Service

Worldwide Support around the clock

As one of the world‘s largest service providers we offer our customers excellent after sales support. We take care of our Navigationsystems on board over 20,000 ships world-wide, providing maintenance and repair as well as refit solutions for the whole life cycle of a vessel. 

E-Mail
+ 49 (0)431 3019 96440
+ 49 (0)171 6510708 (after working hours)
One call and you get the fix! Worldwide.

In a service case, saving time saves money. Our central service organisation means one service point for all products delivered by Raytheon Anschütz. Thus our customers can expect 365 / 24 / 7 direct service support wherever navigation is taking place.

Top results for our customers are secured by:

• World-wide network of qualified service partners in more than 200 locations around the world for short distances and quick reaction
• Regular service training courses and continuous performance evaluation program for service partners as a standard of quality management by Raytheon Anschütz
• Flexible, reliable and fast supply chain for maximum spare parts availability backed up by continuous inventory check-ups of spare parts depots worldwide
• Partner Page on corporate website for an up-to-date service intervention

New: Raytheon Anschütz offers annual survey for radio equipment!
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As your personal service partner we help you to keep your schedules and focus on your core business. Wherever you navigate - we are with you! The full life cycle.

Online request: 
Direct Service Support
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